Terms & Conditions

 

Welcome to KOSI London. These Terms and Conditions govern your use of our website, kosilondon.com and your relationship with us. Please read them carefully before using the Website or placing an order.

Who We Are

KOSI London is a UK-based brand specialising in premium bamboo socks, designed with comfort, sustainability, and luxury in mind.

  • Company Name: KOSI London

  • Website: www.kosilondon.com

  • Email: hello@kosilondon.com

Use of the Website

By using this Website, you agree to:

  • Use it only for lawful purposes.

  • Not misuse or tamper with the Website’s content or functionality.

  • Be responsible for ensuring your account details remain confidential.

We reserve the right to refuse access or terminate accounts if users violate these Terms.

Products and Orders

All products are subject to availability and descriptions are accurate to the best of our knowledge.

Placing an Order:

  • You must be at least 18 years old to purchase from us.

  • Once your order is placed, you’ll receive an order confirmation email.

  • A contract is formed only when your order is dispatched.

We reserve the right to refuse or cancel an order at any time, including for pricing errors or stock issues.

Prices and Payment

  • All prices are in GBP (£) and include UK VAT (where applicable).

  • We accept major credit/debit cards and other secure payment methods listed at checkout.

  • We reserve the right to change prices without prior notice.

Shipping and Delivery

We aim to dispatch orders promptly. Delivery times may vary depending on your location and shipping option selected.

  • Standard and express options are available at checkout.

  • You’ll receive tracking info once your order is shipped.

Full details are available on our Shipping Policy.

Returns and Refunds

We accept returns within 14 days of delivery, provided items are unworn, in original condition, and with packaging intact.

For full details, please see our Returns Policy.

Intellectual Property

All content on this Website, including logos, product imagery, and design, is the property of KOSI London or its licensors. You may not use, reproduce, or distribute any content without our written permission.

Limitation of Liability

We do our best to ensure that the Website is accurate, up to date, and free from errors. However, we do not guarantee uninterrupted or error-free access.

To the extent permitted by law, KOSI London shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or the products sold.

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal data.

Changes to These Terms

We may update these Terms occasionally. Any changes will be posted on this page with a revised date.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

Contact Us

For any questions regarding these Terms, please contact us at:
hello@kosilondon.com