Shipping & Delivery

At KOSI London, we aim to deliver your luxury bamboo socks quickly, reliably, and sustainably.

Where We Ship

We currently ship within the UK & EU. For international orders, please contact us at hello@kosilondon.com

Delivery Options & Costs

United Kingdom

• Royal Mail 2nd Class - £2.95
• Royal Mail 1st Class - £3.95
  
• Orders over £20 - FREE Delivery

International Shipping

• Standard International Delivery (5–10 working days) - £7.99
  Shipping times may vary by country and customs processing.

Please note: International orders may be subject to local customs duties or taxes, which are the responsibility of the recipient.

3. Order Processing Times

• Orders are usually dispatched within 1–3 working days

• You will receive a confirmation and tracking email once your order is shipped

4. Delays and Issues

While we do our best to meet delivery estimates, shipping times may be affected by:

• Public holidays

• Customs clearance (for international orders)

• Unforeseen courier delays

If your order hasn’t arrived within the estimated timeframe, please contact us at hello@kosilondon.com and we’ll assist you promptly.